Cancellation

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  jalaluddintravel · Member · Apr 17, 2021 at 12:33 am

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  I received an email receipt #56542836 for the continuation of the wordpress subscription even before its expiry. I do not wish to continue the services I was charged for. When I log in to my wordpress account, there is no receipt of payment reflected.

  Can you help me rectify this and proceed with a refund?

  Thank you

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  supernovia · Staff · Apr 18, 2021 at 3:02 am

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  Sure thing, @jalaluddintravel. You seem to have another account. Can you check the address here and confirm whether it’s the same address that received the receipt?
  https://wordpress.com/me/account

  If it was sent to a different address, please log out and log in with that account. Then go to https://wordpress.com/me/purchases to mange your renewal, or you can reach out here again.