Cancellation

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  apiclibrary · Member · Dec 21, 2022 at 2:36 am

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  I need help to cancel a Business plan for a WordPress site that I purchased in 2021. I created it when I was with my previous organisation under the email address ((email visible only to moderators and staff)). I no longer work for them so I can’t login to the account with the above email address. Could you please help to cancel the renewal and subscription? Thanks, Rita

  Self-declared URL: ecalibrary.com.au
  Jetpack: Unknown
  WP.com: Unknown

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  staff-mckluskey · Staff · Dec 21, 2022 at 1:20 pm

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  Hi Rita,

  We’ll be happy to help you out, but we can’t do it via forums, since we’ll need some sensitive information from you. Please look for the latest transaction ID, and send it directly to passwordhelp@wordpress.com. Our team will reply to your email. Thanks!