cancellation

  • Unknown's avatar
    benedict1610 · Member ·

    Kust got billed and have been trying to cancel but can’t find the right spot.
    Have not used you for over 10 months
    Please cancel me and maybe a refund of 11 months.
    Thank you

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hi! If you were just now billed, we can help with that. We just need you to log into the correct account first.

    Can you log out, then log in again using the email address that received purchase notifications and what not? That’s the one you’ll need to use to access the site.

    Here’s how you can recover access if needed:
    https://en.support.wordpress.com/account-recovery/

    If you’re having trouble with that, can you please send a link to the site?

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