cancellation and refund
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i just made registered sincerlynalani.com and paid extra for it to be have the domain as .com instead of wordpress.com.. and then i changed the domain to sincerelynalani then realized that extra money i spent didn’t become applicable to my new domain
But every time i tried to go the upgrades to cancel it would not let me
Help!The blog I need help with is: (visible only to logged in users)
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WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
The refund period for Domain Registrations and Renewals is 48 hours. https://en.support.wordpress.com/my-upgrades/#canceling-upgrades
Note: It takes from 1 – 2 weeks for the refund to be received.
Provided you are logged in under the same username account that purchased the upgrade, and you are within the allowed time frame for refunds, you can cancel and request a refund from your dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades
See here:
Dashboard > Store > My Upgrades
http://en.support.wordpress.com/my-upgrades/
as well as
Dashboard > Store > Billing History -
thank you but i can’t be subscribed to it since I don’t see it. i need to resolve this issue asap
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I received an email late last night that my subscription will be automatically renewed today. I didn’t get a chance to disable the renewal and I have been charged £15 for a page that I have never used. I was not informed about the increase in price and also you should give at least 2 weeks notice before recharging the card not a few hours. I am not able to spend this money for a product that I don’t need and don’t use so please refund the money and cancel my membership.
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@hernandezn9: I can see that, in your live chat with Simon, he cancelled the original misspelled domain, sincerlynalani.com and added $26 of credit to your account. This credit can now be used to register sincerleynalani.com via the Domains page in WordPress.com:
As the credit has been added to your account, you won’t be charged when registering your new domain through that page.
Let me know how you get on with this or if you have extra questions.
@monika0674: Your renewal was voided on your end, and you won’t be charged for your domain’s renewal. If you have any extra questions around this, please feel free to start a separate forum thread or contact us directly here:
Thanks!
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