Cancellation and Refund

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  bptasecretary · Member · May 16, 2018 at 8:02 pm

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  Hello!

  I never used the site last year and want to cancel and get a refund for the following transaction:

  May 13, 2018 12:39:50 EDT
  Transaction ID: [redacted]

  The blog I need help with is: (visible only to logged in users)

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  vvaibhavwagh · Member · May 16, 2018 at 8:16 pm

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  Hi bptasecretary,

  To get a refund you need to cancel your plan within 30 days of purchase and domain registration within 48 hours

  You can get more details over here

  Refund a Purchase

  
  https://en.support.wordpress.com/faq-renewing-and-canceling/

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  staff-doublebassd · Staff · May 16, 2018 at 10:36 pm

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  Hi there,

  I redacted the transaction ID since it is sensitive information. To confirm, do you want a refund for the plan and the domain, or do you want to keep the domain and refund the plan only?

  Let me know and I’d be happy to assist you with the refund.

  Thanks,