Cancellation and refund.

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  b52products · Member · Apr 11, 2021 at 12:36 pm

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  Since I am unable to complete the site, I again, asking for a full refund and closure of my account, I am not able to get the kind of help that I need
  I asked for the same over a month ago with no success.
  Thank you.
  G.T.

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  aleone89 · Staff · Apr 11, 2021 at 2:23 pm

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  Hello G.T.

  What is the URL of the WordPress.com associated with the upgrade you are trying to refund?

  The reason why I ask is because I’m not seeing any upgrades associated with the WordPress.com user account you are posting from.

  This occurs when you’ve ended up with a second WordPress.com user account and that second account is the one that owns the upgrade.

  Many thanks.

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  staff-ozmodiar · Staff · Apr 13, 2021 at 3:22 pm

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  Hello,

  Can you please see my reply to your post here:

  https://wordpress.com/forums/topic/cancellation-and-credit/#post-3663932

  For ease of communication, I am going to close this thread. Please post any follow up questions on the thread I link to above. Thanks!