Cancellation and refund

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  jasonalexander427yahoocom · Member · Aug 13, 2023 at 3:38 pm

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  You guys keep charging my account for an account that I can’t cancel and get a refund for. I have no clue why you make this so difficult. I want to cancel my account and I want a full refund. Contact me ASAP because your site is not accomplishing what I want accomplished.

  Thank you.

  Self-declared URL: Don’t Know
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Aug 14, 2023 at 11:54 pm

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  Hey there @jasonalexander427yahoocom, sorry to hear that. I don’t see a payment associated with this account.

  If the charge is coming from us, though, you can find it with this secure form:
  https://wpchrg.wordpress.com/

  Once you’ve located the charge, you’ll be able to contact support to cancel, regain access, or let them know that was not you.

  Hoping this helps!