Cancellation and Refund of Website

  • Unknown's avatar
    fernroberts17 · Member ·

    I purchased a domain name and email through another business and wanted to try and create my own website rather than pay someone to do it. I purchased a plan from wordpress less than a few hours ago and have been trying to come to grips with it but it’s overwhelming and I don’t think it was the right choice. When i found on settings, to click cancel plan, it doesn’t say anything about a refund so I wanted to make sure as it says I can within 14 days.

    Are you able to help with this please?

    Thanks,
    Fern

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi Fern,

    I checked your account, and I can confirm that the plan you purchased is indeed within our 14-day refund window. So, rest assured, if you choose to cancelit, you will receive a full refund.

    I understand that building a website can sometimes feel overwhelming, especially if you’re doing it for the first time. But don’t worry, we’ve got you covered. Since you’re considering hiring someone to build your site, I’d like to suggest our Built by WordPress.com service. This service connects you with our professional design team, who will work closely with you to create a website that meets your needs. You can learn more about this service and how to get started at https://wordpress.com/website-design-service/

    Please let me know if you have any more questions or if there’s anything else I can do to assist you.

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