Cancellation and Releasing of Domain

  • Unknown's avatar

    Hi I cancelled my domain. I wish to use another registrar so I cancelled it and wish to register it using hostgator. Is there a way that you can release it?

    The blog I need help with is: (visible only to logged in users)

  • Cancelling doesn’t release it unfortunately. You’ll want to transfer the domain, but it’s no longer in your account.

    I can see you didn’t renew the domain, either, and it’s in danger of going into redemption, so we’ll want to act quickly.

    I’m sending an invoice for the renewal fee, without privacy since you intend to transfer it anyway (which requires you to turn off privacy during the transfer).

    Please take care of that right away, then update us here when you’ve paid, so we can get the domain back before it goes into redemption. Once it’s in redemption it costs an extra $80 to restore.

    You can read more about the redemption process here:

    Recover an Expired or Cancelled Domain

  • Unknown's avatar

    I already made a payment.
    Receipt ID: 32564552
    Transaction ID: [redacted by staff]

    What would be my next step? When would it be restored?

  • Hi there,

    This is a public forum. Please do not post private information like transaction IDs here, as that information can be used by someone to gain access to your account via our account recovery process.

    I’ve restored your domain to your account.

    If you wish to use it somewhere else, you can find our instructions for mapping or transferring it to another provider here:

    https://en.support.wordpress.com/domains/move-domain/

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