Cancellation issues

  • Unknown's avatar
    debfiddle80 · Member ·

    Hi – I had bought a premium plan in January, but today I got in a bit of a muddle about which features were included and bought a business plan. I realised my mistake and cancelled this but it’s bumped me down to a free plan rather than back to the premium. I appreciate that this is a mess of my own making but please can someone get me my premium plan back? Thank you!

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hi there,

    No worries! I was able to reactivate the Premium Plan under your account. Please check things on your end and let us know if you any questions or issues.

    Thank you!

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