cancellation never processed

  • Unknown's avatar
    thepocketlab · Member ·

    Around Dec 1, I tried to cancel a word press business upgrade. I received an email to confirm cancellation, but it looks like it never confirmed or cancelled. I have checked my credit card statement and have found no refund. I can send you the email records, let me know where to send them. We do not need the business account, just the regular account. Thanks

  • Unknown's avatar
    micawbr · Member ·

    If this hasn’t been resolved, add “modlook” to the tags of this forum thread to let a staff member know you need assistance.

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