Cancellation of account

  • Unknown's avatar
    edhiam2ed215e36a · Member ·

    I have tried in vain to cancel this account and the £84 re-occurring charge via the website and my login. It is ridiculous that this is not an easy process…

    I will not be paying this charge….sort it out please!

  • staff-totoro · Staff ·

    Hi there,
    I do not see any upgrades under the account you are posting this query under now (@edhiam2ed215e36a) is it possible that you have another account with us?

    Can you please visit you can fill out the form her?

    Why was I charged?

    We are not able to discuss your sensitive payment info here in this public forum but if you fill out that form our team will be in touch with you via email. Thanks!

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