Cancellation of Account

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  tedmatz · Member · Nov 29, 2021 at 12:51 pm

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  I want to cancel my account. I think I did it but am not sure that it went through. I would like to speak with someone, what number can I call to have human contact?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  divyaab · Member · Nov 29, 2021 at 1:05 pm

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  Hi @tedmat,

  If you want to deactivate your account then check the below guide for the complete process:-

  https://wordpress.com/support/close-account/

  Also, WordPress.com offers forum support for all users on the free plan, email support for all customers with paid plans, and live chat support for all customers with Premium and higher annual paid plans: https://wordpress.com/support/help-support-options/

  Visiting https://wordpress.com/help/contact will always connect you with the highest available support option for your plan.

  Hope this helps!

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  tedmatz · Member · Nov 29, 2021 at 8:49 pm

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  This does not answer my initial question. Is there. number that I can call to talk to a human being and not have a discussion through an text or email
  ?

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  divyaab · Member · Nov 30, 2021 at 2:56 am

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  Hi @tedmat,

  WordPress.com don’t provide any support through phone (calls) but you can get support on this forum and other options mentioned above based on your plan.

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  kokkieh · Staff · Nov 30, 2021 at 10:59 am

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  Hi there,

  It looks like you cancelled all upgrades in your account yesterday, so at this point you no longer own any paid upgrades with us, and you won’t be charged for anything again unless you buy something new.

  Your site, http://tedmatz.wordpress.com, is back on our free plan.

  If you wish to completely close your WordPress.com username account, which will also permanently delete your site, you can do that from the account settings page, as @divyaab explained above.