"Cancellation pending"

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  albunstiabel · Member · Jan 11, 2015 at 12:30 am

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  It’s been a while since I cancelled my account and it wasn’t really cancelled.
  I wanna know when will I receive my refunds.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jan 11, 2015 at 12:43 am

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  Refunds are time limited. WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.

  Note: It takes from 1 – 2 weeks for the refund to be received.

  See here:
  Dashboard > Store > My Upgrades
  http://en.support.wordpress.com/my-upgrades/

  Dashboard > Store > Billing History
  http://en.support.wordpress.com/Billing-History/

  Provided you are logged in under the same username account that purchased the upgrade, and you are within the allowed time frame for refunds, you can cancel and request a refund from your dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  I tagged this thread for a Staff follow-up. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  lizthefair · Member · Jan 12, 2015 at 4:54 pm

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  I’m seeing a refund processed on your account on January 11th.

  You should see the funds returned to your account within a week.

  Please let me know if that doesn’t happen :)