Cancellation plugins

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  kairosbyshannon · Member · Mar 4, 2022 at 9:37 am

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  Dear mr, mrs,

  I noticed that I payed for 2 plugins (Bulk Variations & Product bundles). Bulk Variations is not longer installed on my site and I will also delete product bundles because I don’t want these plugins anymore. Is it possible to get the money back because I really wasn’t aware i had to pay for it and I don’t want to use them anyway.

  Thank you,
  kind regards,
  Shannon Van de Kerckhove

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Mar 4, 2022 at 3:14 pm

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  Your site is not hosted with WordPress.com but instead a site using the open-source WordPress software (from WordPress.org ) but hosted elsewhere.

  We cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. But, I can get you pointed in the right direction.

  It sounds like you purchased some WooCommerce extensions? If so, they have a 30 day refund policy, so as long as you’re within those 30 days, you can request a refund from your account.

  Please see this page on how to request that refund: https://woocommerce.com/refund-policy/

  If you have trouble processing the refund request, please contact support: https://woocommerce.com/my-account/create-a-ticket/

  I hope that helps!