Cancellation & Refund

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  vegandamsel · Member · Oct 29, 2012 at 9:46 pm

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  Hi, I would like to delete my blog and obtain a refund (I had no problem with WordPress, I just decided not to blog as something has come up rather unexpectedly in personal life which will not allow me the time)

  I am still within the thirty days, and I have clicked the “cancel and refund” link in the “My Upgrades” portion of the Store, but I have not received a confirmation email. I clicked several times last night and I’ve tried again today

  I did email support and they sent me a reply (thanks for the quick response) but in the reply they just said to click the cancel/refund link, which I’ve already been trying to no avail

  Thanks

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 29, 2012 at 10:03 pm

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  I have not received a confirmation email.

  have you checked the spam/junk mail folder in your email program?

  I have flagged this thread for Staff attention.

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  staff-blorbo · Staff · Oct 29, 2012 at 11:03 pm

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  Sorry for the trouble!

  I have canceled and refunded your bundle as requested.

  Please let us know if you need any further assistance!

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  vegandamsel · Member · Oct 29, 2012 at 11:37 pm

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  Oh I see, thanks very much, I really appreciate it

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  staff-blorbo · Staff · Oct 30, 2012 at 6:09 pm

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  You’re welcome!

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  chrisbenfante · Member · Oct 31, 2012 at 12:24 pm

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  Kindly refund my money and delete my blog. Thanks.

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  staff-blorbo · Staff · Oct 31, 2012 at 5:16 pm

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  chrisbenfante, you can cancel your Value Bundle with domain and get a full refund within 48 hours of purchase.

  Please go to the Store -> My Upgrades section of your dashboard, where you’ll find the Bundle in the list of your upgrades, along with a “Cancel” button.