Cancellation Refund

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  jdl3641 · Member · Sep 30, 2017 at 3:27 am

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  I upgraded and then cancelled within a few minutes. I received an email with the refund amount that isn’t half of what was paid. How do I get a full refund?

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  jdl3641 · Member · Sep 30, 2017 at 3:30 am

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  I guess I got the refund for the personal bundle but not the domain (fallofftheearthalready.com). Do I have to wait for the domain refund?

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  fstat · Staff · Sep 30, 2017 at 2:54 pm

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  Hi there,

  I can cancel your domain fallofftheearthalready.com and issue you the rest of the refund. Please note that If I cancel the domain, there is no guarantee it will become available to register somewhere else, and you may not be able to get it back.

  Let me know how you want me to proceed.

  Thanks!

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  jdl3641 · Member · Sep 30, 2017 at 3:33 pm

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  Yes please – i would like a full refund. thank you!

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  fstat · Staff · Sep 30, 2017 at 3:46 pm

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  I have canceled your domain and issued you a full refund. You should see the refunds in about a week.

  Let me know if there’s anything else I can do for you. I’m happy to help.