cancellation & refund

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  viszki · Member · Jan 3, 2020 at 9:03 am

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  Hi, I’ve just cancelled my Premium plan and also my domain (I’ve updated my credit card info before doing so). Could you please check how much refund I’m eligible for and when it may reach my account?

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  staartmees · Member · Jan 3, 2020 at 9:04 am

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  Depending on your bank, a refund takes at least around 10 days. Some banks outside the USA need more time.

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  staff-blorbo · Staff · Jan 3, 2020 at 8:28 pm

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  There was an error with issuing the refund, it has been issued now.

  Sorry about that!