Cancellation Refund

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  eryanavdci · Member · Sep 5, 2015 at 2:41 am

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  I had already went through the cancellation process and somehow my card was still charged $99 on 8-8-15. I’ve literally never used this or any part of it. Service, software, hosting, nothing. I originally logged on because I was told our old company website was done through WP. I saw a trial and figured I’d see if I could find anything associated. After I realized it was no help I cancelled. Now I am finding out there is no way to call someone and get a refund? Someone please help me. I’ve never been so frustrated with a charge on my card in my LIFE. I’ve had a card for about 15 years!

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Sep 6, 2015 at 4:01 am

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  I’m guessing a cancellation was initiated but not confirmed. I’ve removed the upgrade and refunded for you. Cheers!