Cancellation Request
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I upgraded to a premium blog and decided almost immediately afterwards that it wasn’t right for us at this time and wanted to cancel it. I followed the steps shown on your support section and clicked on the cancellation link. Everything seemed to work just fine. I checked back and then saw the message to wait a few days, but we hadn’t yet received our statement.
There was no reason to think anything was wrong with the cancellation process until we our monthly statement arrived.
Can you please contact me to confirm the original request cancellation has went through or direct me to the email of support staff who handle refund issues.
Thanks in advance.
Justin
The blog I need help with is: (visible only to logged in users)
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What was the URL of the domain you canceled please? I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.
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Sure, it’s adaptiveemails.wordpress.com
Sorry — it showed the domain in the form so I thought it was displayed in the forum.
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WordPress.com is the top level domain here.
All WordPress.com blogs are on .wordpress.com sub-domain URLs.
I was asking for the domain URL that you had purchased and then cancelled. -
Translation needed……”Unfollow”
Do I check the box and then I will get all the news
OR
Leave the box alone and then I get the news ??????Thanks a bunch,
(email visible only to moderators and staff) -
I have fully refunded your purchase, as requested. Please note, it normally takes around a week for a refund to appear on your bank statement.
If you have any more questions regarding this transaction, let me know :-)
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