Cancellation subscription

  • Unknown's avatar
    toufikbouisshotmailcom · Member ·

    Hello,

    My website is already for years offline. So I thought that my subscription was. But I am still receiving direct debits on the name: M. Bouiss

    (redacted)

    Can you please check this and cancel my subscription? I tried in multiple ways. I hope you can solve this

    WP.com: Yes
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • staff-zinnia · Staff ·

    Thanks for getting in touch! Looking at this account I can’t find any charges or history of purchases made.

    Typically this means that the charge is connected to a different WordPress.com user account. Our billing team can help you get this removed and prevent future payments being withdrawn. Please use this form: https://wpchrg.wordpress.com/

    Write back to me here if you have any trouble with that.

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