Cancelled Account
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I cancelled my WordPress account and I can no longer see my original website, which is hosted by GoDaddy. Everything is correct on the GoDaddy side of things. But when I go to my website, I get this message:
Something unexpected happened while accessing this website. It looks like it doesn’t have an active domain connection upgrade to link the requested domain name to the WordPress.com site.
If this is your domain name and it has recently stopped working, it’s possible that your plan or domain may have expired. Please log in to your WordPress.com account and review the status of your plan and domain.
WP.com: Yes
Jetpack: No
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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I transferred my GoDaddy site, sweetsbyjenn.com to Word Press. I didn’t like the process to create a new site, so I cancelled my subscription on Friday. Now no one can get to my original site, sweetsbyjenn.com. Everything is correct on GoDaddy, but I get an error message when going to the sweetsbyjenn.com site. It says:
‘Something unexpected happened while accessing this website. It looks like it doesn’t have an active domain connection upgrade to link the requested domain name to the WordPress.com site.If this is your domain name and it has recently stopped working, it’s possible that your plan or domain may have expired. Please log in to your WordPress.com account and review the status of your plan and domain. ‘
I need my site back, as I do all of my business through this site. Please let me know what I need to do to untangle my site with Word Press.
WP.com: Yes
Jetpack: No
Correct account: Yes -
Hi @jennjenk9876, the domain is at GoDaddy but still pointed to our IP addresses. Please contact their support for the correct settings. Once you’ve fixed them, allow several hours for the new settings to take effect, then you’ll be good to go. All the best!
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