cancelled account/missing account

  • Unknown's avatar
    emilywallis00 · Member ·

    I cannot find my website. I think it might have been cancelled. can you help me find my website and get it back up.

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • staff-sheva · Staff ·

    Hi @emilywallis00,

    Looking at your account, I see that your thrivefitcoaching.com domain is in progress of transferring to WordPress.com, however is still pointing to Register.com.

    To view the status of the transfer, please go to Upgrades → Domains.

    It’s worth noting that a new annual plan purchase includes a one-year free domain registration. Once your domain has successfully transferred, you can use this to renew your domain to WordPress.com, extending its expiry by a year. A plan upgrade is also required to set a primary domain.

    If you’re interested in that, you can review plan pricing and features here: https://wordpress.com/pricing/

    And if you had a WordPress.org site hosted elsewhere and would like to migrate its content, here’s how: https://transferto.wordpress.com/

    I hope that helps and please reach out again if you have any further questions.

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