Cancelled domain

• 

  tatianacas123 · Member · Feb 14, 2017 at 9:47 pm

  • Copy link
  • Add topic to favorites

  I’m so sorry, I know this is a rookie mistake but I transferred my wordpress to blue host and I thought I had to cancel my domain as well. Is there any way that I can undo the cancellation of the domain only? I still want to cancel my plan, but I’d like to keep my domain so I can use it over on that site.

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Feb 14, 2017 at 9:58 pm

  • Copy link

  1. What is the domain URL?
  2. What is/was the underlying .wordpress.com URL?
  3. Exactly which username account registered the underlying .wordpress.com blog and purchased the upgrade for it?
  4. When was the upgrade purchased?
  5. When did the refund request and upgrade cancellation, or the domain expiration take place?

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

• 

  tatianacas123 · Member · Feb 14, 2017 at 10:02 pm

  • Copy link

  Thanks for your help!

  1. What is the domain URL?

  woumagazine.com

  2. What is/was the underlying .wordpress.com URL?

  woumagazinecom.wordpress.com

  3. Exactly which username account registered the underlying .wordpress.com blog and purchased the upgrade for it?

  @tatianacas123

  4. When was the upgrade purchased?

  Feb. 12, 2017

  5. When did the refund request and upgrade cancellation, or the domain expiration take place?

  Feb. 14, 2017

• 

  timethief · Member · Feb 14, 2017 at 10:03 pm

  • Copy link

  Thanks for providing the details. Staff work their way through support threads tagged for their help in date stamp order serving the earliest posted first as would be expected. Please be patient while waiting.

• 

  staff-doublebassd · Staff · Feb 14, 2017 at 10:57 pm

  • Copy link

  Hi there,

  I was able to restore woumagazine.com for you. You should be good to go.

  Please let me know if you have any questions.

  Thanks!