Cancelled domain

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  rebekahturner · Member · Dec 1, 2019 at 5:44 am

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  I cancelled my WordPress.com site, as I now use WordPress.org. But inadvertently cancelled my domain as well, not realizing this is a big no-no. I’m having difficulty in figuring out how to recover it, there are no options in Manage Purchases.

  The blog I need help with is: (visible only to logged in users)

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  rebekahturner · Member · Dec 1, 2019 at 5:45 am

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  Yeah, that’s no the blog I need help with, as I canceled the one I need help with.

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  staff-zinnia · Staff · Dec 1, 2019 at 6:17 pm

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  Hi –

  No problem. I’ve sent a note to our domain partner about the restoration of rebekahturner.net. Typically it takes 2-3 days for them to write back with a status update. At that time someone from our team will respond to you here with an update.

  I’ve also issued a $99 refund for the premium plan that was connected to that domain. The funds should reach you in about ten days. The initial price paid was $117, and $18 retained for the annual domain registration.

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  rebekahturner · Member · Dec 1, 2019 at 8:47 pm

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  Oh wow. Thank you so much lizkarkoski. I saw you solved other problems like this & hoped you’d see mine. Thank you again.

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  staff-zinnia · Staff · Dec 1, 2019 at 10:18 pm

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  You’re welcome. Take care and warm wishes!

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  mriyazuddin · Member · Dec 3, 2019 at 3:41 pm

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  Hi Rebekkah,

  This is just to let you know that the domain rebekahturner.net has been restored now and you should be able to use it fine. Please feel free to let us know if you have questions or need any further help.

  Thanks,
  Riyaz