Cancelled Domain On Accident

akbr123 · Member · Dec 28, 2017 at 2:54 am
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I accidentally cancelled my domain tonight after it expired yesterday and I need to get it back. The domain still directs me to my website but when I try to repurchase it, it is listed as unavailable.
avydun · Staff · Dec 28, 2017 at 3:33 am
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What domain are you talking about here?

Note that when you cancel a domain on WordPress.com, there is no guarantee that it will be available again for registration either on WordPress.com or other places. There are a lot of factors that determine this, including time since cancelation and you can learn about this here.

Anyway, I have tagged this post with “modlook” for staff’s attention. Once you share which domain you are referring to here, they will have a look at it and assist further.
akbr123 · Member · Dec 28, 2017 at 3:50 am
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andrewkrygier.com
kokkieh · Staff · Dec 28, 2017 at 8:33 am
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Hi there,

I’ve managed to restore your domain, but as you also deleted the WordPress.com site to which it was connected, you’ll need to create a new site in your account before you’ll be able to renew it – the domain must be attached to a site for you to access its settings.

Please create a new free site via the link below, and let me know once you’ve done that so I can link your domain. Then you’ll be able to renew it.

https://wordpress.com/start/site/
akbr123 · Member · Dec 29, 2017 at 1:16 am
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I’ve created a free site.
kokkieh · Staff · Dec 29, 2017 at 6:05 am
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Thanks. I’m having a bit of trouble moving the domain to your new site, so I’ve asked a developer for help. I’ll let you know as soon as that’s done, and then you’ll be able to renew the domain.
kokkieh · Staff · Dec 31, 2017 at 5:38 am
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Okay, your domain is now fully active in your account, and you should be able to renew it from this page:

https://wordpress.com/me/purchases/

Thanks for your patience as we fixed this.

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