Cancelled domain – refund

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  suppersbysophie · Member · Aug 2, 2018 at 8:35 pm

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  Hi, I have just cancelled my domain 2 days after purchasing – can I request a refund of £22 for this please? Thanks, sophie

  The blog I need help with is: (visible only to logged in users)

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  staff-zara · Staff · Aug 3, 2018 at 1:59 am

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  Hello there, could you share the domain name that you’ve canceled? I’ve added a modlook tag for Staff’s assistance on your refund request.

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  suppersbysophie · Member · Aug 3, 2018 at 2:25 am

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  Thank you for writing back so quickly.

  The domain is ‘sycamoresupperclub.com’ and my account name is Sycamore Supper Club.

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  staff-zara · Staff · Aug 3, 2018 at 2:27 am

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  You’re welcome. :)

  Staff will usually get back to you in a few hours so thank you for your patience.

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  kokkieh · Staff · Aug 3, 2018 at 6:23 am

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  Hi there,

  I’ve refunded the domain portion of your plan as well. You should receive the full refund in about 10 business days, depending on your bank’s processing times.

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  suppersbysophie · Member · Aug 3, 2018 at 6:25 am

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  Thank you so much!!