Cancelled free trial and confirmed, still pending charge to account

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  belovedstarfire · Member · Jul 31, 2015 at 5:56 am

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  I cancelled a free trial to the Premium Site. I checked my bank account and it’s pending the charge. I checked my account and I am checked off for the free trial currently so I’m not using Premium. Will the charge go away now?

  The blog I need help with is: (visible only to logged in users)

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  rachelmcr · Member · Jul 31, 2015 at 5:36 pm

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  Hi there,

  Yes, you successfully cancelled the Premium plan and that cancelled the pending charge, so the payment will not go through. It may take some time for the pending charge to be removed from your bank account — if you have any concerns about that, please contact your bank and they can confirm how long it will take for them to clear the pending charge.

  Please let me know if I can do anything more to help with that. :)

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  cynthbravo · Member · Aug 2, 2015 at 2:06 am

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  I never wanted this wordpress.com I thought I pushed it to cancel!!!!! cancel this do not bill me I will never use this this is august 1, 2015

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  rachelmcr · Member · Aug 3, 2015 at 10:03 am

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  Hi cynthbravo, there are no upgrades linked to your account. Your site is using a free plan, so you will not be charged for it. If you need any further help with your account or site, please contact us directly so we can help separately from the original issue in this forum thread.