Cancelled my subscription

• 

  2storeyscatering · Member · Jun 7, 2022 at 1:41 am

  • Copy link
  • Add topic to favorites

  I need to access my domain name please

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  kokkieh · Staff · Jun 7, 2022 at 6:23 am

  • Copy link

  Hi there,

  Are you speaking of 2storeys.com?

  I see when you cancelled your domain, you also cancelled the plan that paid for it and received a full refund.

  Do you want to use the domain here or somewhere else?

  If you want to use it on a WordPress.com site, our WordPress.com Pro plan is required. So in that case, please buy a new Pro plan at Upgrades ->Plans and let us know here once you’ve done that, and we can restore the domain.

  If you want to use it somewhere else, the simplest option is just to wait. In this case the registry will release the domain again in a few more days, and you should be able to register it as a new domain, directly with the provider where you want to use it by the weekend.

  We can also still restore it for you, but you won’t be able to transfer it away from us until you’ve owned it for at least 60 days. If you prefer this option, we can send you a link to pay for the domain again.

  Let us know which option you prefer.