Cancelled premium business upgrade same day, but still charged

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  linwoodmasonry · Member · Mar 31, 2015 at 8:34 pm

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  I have sent an email as well. I cancelled my Premium upgrade and received an email confirming the cancellation and I also checked that day to be sure that my account listed the upgrade as cancelled. However, I was charged $299 (it shows up as a pending charge on my bank statement). There is nothing in my billing history other than the free trial, and I was never emailed a receipt or invoice. I am in a panic that this is just gone because there is no record on my WordPress account that I was ever charged – the only evidence is on my bank statement which shows wpchrg.com. I need this reversed ASAP.

  The blog I need help with is: (visible only to logged in users)

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  pmciano · Member · Apr 1, 2015 at 5:03 pm

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  @linwoodmasonry

  The transaction in question has been successfully voided. If you’re still seeing a pending charge, it should disappear within a few days.

  Let us know if you have any more questions.