Cancelled site and domain

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  feedmeimafoodie · Member · Apr 24, 2019 at 10:41 pm

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  Hello, I have previously cancelled my site and domain and have checked to ensure I have no purchases, however I have been billed and am. It sure why, and why my site and domain has not been correctly deleted.

  Can someone please help with this

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  gemmacevans · Member · Apr 25, 2019 at 10:58 am

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  Hi ethikalblog,

  The account you are contacting us from hasn’t been used to purchase any upgrades and doesn’t own any active sites — ethikalblog.wordpress.com was successfully deleted almost a year ago.

  Please enter the payment details into the “Why was I charged?” form, for more information about the charge:

  Why was I charged?

  If you don’t recognise it, please don’t post any transaction IDs or card details on these public forums — the Contact Support » link (on the right) can be used to contact our payments team directly and they will be able to look into this in more detail.

  Thanks!