Cancelling

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  carpenterbevin5 · Member · Sep 15, 2018 at 10:56 am

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  I do not want to renew and I need a reimbursement to my AmEx card

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  shubhamgmath · Member · Sep 15, 2018 at 5:31 pm

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  Hi carpenterbevin5

  Can you please let us know your site URL so that we can help you out?

  I am also tagging this post as ‘modlook’ for staff attention please wait for some time they will also get back to you on this.

  Hope this helps.

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  supernovia · Staff · Sep 15, 2018 at 11:30 pm

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  Hi @carpenterbevin5, I don’t see any upgrades on this account.

  If you have a renewal reminder email, can you log out, then log in again with that address? From there you can get in touch directly via http://wordpress.com/help/contact for help with the cancellation

  Or you can comment again here under the correct account. Either way, please get in touch with us as the correct user as soon as possible so we can cancel the domain before it renews, if needed. Thanks!