cancelling

  • Unknown's avatar
    wheelieessential · Member ·

    I can not see my purchase to get a refund

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    dragstor · Member ·

    Hi there! 👋🏼

    I can not see my purchase to get a refund

    Generally, you can find all your purchases by navigating to Upgrades → Purchases from your dashboard:

    WP
    Manage Your Purchases
    in WordPress.com Support
    6 min read
    Through your account, you can renew, cancel, refund, upgrade, downgrade, and change the payment method used for your purchases on WordPress.com. This guide explains how to manage your subscriptions yourself on WordPress.com. Video Overview Video Transcript Hey everyone, it’s Mike Bal from WordPress.com. Today we’re gonna look at just kind of some basic things navigating around your

    ⚠️ If you don’t see any but you’re sure you have active purchases, you may need to log in via another WordPress.com account and repeat the above.

    If you can’t remember your other account credentials, you are welcome to use this tool to locate the charge, and our team will help you restore access to that account:

    https://wpchrg.wordpress.com/

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