Cancelling a plan

  • Unknown's avatar
    birdieisworking59121b0241 · Member ·

    Hello! I just paid for a membership with WordPress however I quickly realized that I do not need this. I just paid for it and everything and would like a refund if possible. I have not even fully set up a site.

    Is this possible?

    Thank you,

    M

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    themagicrobot · Member ·

    You need to do this yourself via “purchases”

    WP
    Refund a Purchase
    in WordPress.com Support
    3 min read
    WordPress.com is happy to issue refunds for purchases within our refund timeframes. You can cancel most purchases directly from Upgrades → Purchases in your WordPress.com dashboard. How to Get a Refund To refund a purchase: Click on your Profile icon at the top of your WordPress.com dashboard: On the left side, select the Purchases menu option: Select the purchase you
  • staff-dragon · Staff ·

    Hey there,

    You can certainly refund your purchase as long as it is within the refund window. As mentioned by @themagicrobot, this is not something we can do on your behalf. You can cancel any purchase by visiting Upgrades > Purchases > [your purchase] > Cancel. Do you mind sharing why you are looking to cancel? We are always looking for ways to improve our products and value this kind of feedback. We also have a great help doc on refunds here:

    WP
    Refund a Purchase
    in WordPress.com Support
    3 min read
    WordPress.com is happy to issue refunds for purchases within our refund timeframes. You can cancel most purchases directly from Upgrades → Purchases in your WordPress.com dashboard. How to Get a Refund To refund a purchase: Click on your Profile icon at the top of your WordPress.com dashboard: On the left side, select the Purchases menu option: Select the purchase you

    Hope this helps!

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