Cancelling a premium theme annual renewal fee

  • Unknown's avatar

    I will be deleting this blog shortly and I do not want to continue being charged annually for the premium theme. Can someone please tell me what I need to do to ensure this doesn’t happen?

    Thanks.

    Sarah

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi Sarah,

    I took a look at your account and you are not set up for auto-renew on your Domain Registration or Mapping. Therefore, we don’t have any credit card information stored, and you will not be charged when they expire.

    Your Premium Theme upgrade was a one-time purchase and you will not be asked to renew its subscription.

    I hope this helps! Best wishes to you.

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