cancelling a recurring domain mapping

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  coyu3 · Member · Oct 25, 2017 at 9:48 pm

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  Hello,

  I have a domain mapping option that renews automatically every year. I’d like to cancel it, but I can’t seem to discover how to. I apologize if I’m missing something that is obvious.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 25, 2017 at 9:57 pm

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  This empty site does not appear to have a domain mapping upgrade https://coyu3.wordpress.com/

  What is the URL of the domain you refer to?

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  timethief · Member · Oct 25, 2017 at 10:01 pm

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  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Canceling and refunding purchases http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  Canceling domains
  It is important to know that cancelled domains are not released by the registrar immediately. Also note that here’s no guarantee you’ll be able to use a domain again as it may be sold to someone else. Therefore you should cancel a domain, if and only if, you are sure you do not wish to use it again.

  Provide the following first:

  • The URL of the domain in question
  • The username account that registered the site in question and purchased any upgrades for it.

  Then type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  coyu3 · Member · Oct 25, 2017 at 10:41 pm

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  The URL it was mapping to was badco.hr, now this domain points to another website.

  My default username account is coyu3.wordpress.com, while the URL badco.hr was mapped to was bezimeni.wordpress.com.

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  gemmacevans · Member · Oct 26, 2017 at 8:57 am

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  Hi coyu3,

  I have a domain mapping option that renews automatically every year. I’d like to cancel it, but I can’t seem to discover how to.

  Your account shows you cancelled the domain mapping upgrade for badco.hr on 15th September 2017. There are now no upgrades on your site so you won’t be charged for renewal again next year:

  https://wordpress.com/me/purchases

  Please let me know if you need any further help :)

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  coyu3 · Member · Oct 26, 2017 at 10:00 am

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  Oh, how embarrassing. Great, thank you! I apologize for generating completely unnecessary work.

  Tom

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  gemmacevans · Member · Oct 26, 2017 at 10:54 am

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  Hi Tom,

  There’s no need to apologise, it’s better to check these things :)

  If you need any further help, just let me know.