Cancelling a renewal

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  thelategeek · Member · Dec 28, 2015 at 2:28 pm

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  I do not wish to renew my site but when I follow the steps to cancel and refund it just says this cannot be cancelled!!!

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  staff-doublebassd · Staff · Dec 28, 2015 at 2:34 pm

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  Hi there,

  So that we are on the same page, once you decide to cancel your domain, there is no guarantee that you will be able to reacquire it in the future. Someone else could gain access to it.

  If you want to keep using your domain but you don’t want to use WordPress.com anymore, you don’t have to cancel it. Instead, you can move the domain to another site, using the Domain Administration tool under Store > Domains, at the bottom of the page.

  For more information on using the domain elsewhere, please see:

  http://en.support.wordpress.com/domains/domain-management/

  Just wanted to give you a heads up!

  Let me know if you want to proceed with the cancellation.

  Thanks!

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  thelategeek · Member · Dec 28, 2015 at 2:42 pm

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  Yeah I just wanted to cancel it I haven’t used it in months didn’t realise it would renew automatically.

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  staff-doublebassd · Staff · Dec 28, 2015 at 3:33 pm

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  Hey there,

  Not a problem! I have canceled your subscription for thalategeek.com and refunded the charges back to you. It can take between 7-10 business days for the refund to reflect on your bank statement.

  Please let me know if you have any other questions.

  Take care!

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  thelategeek · Member · Dec 28, 2015 at 3:54 pm

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  Thank you so much 👍🏼

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  staff-doublebassd · Staff · Dec 28, 2015 at 4:03 pm

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  You’re welcome!