cancelling a trial site

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  refugeesglobalsouth · Member · May 13, 2016 at 4:48 pm

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  I want to try out a Premium Annual subscription with WordPress but am not sure it’s right for my product. Can I cancel my order within the 48-hour period and get a full refund if i find the site it not right for me?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 13, 2016 at 4:49 pm

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  Trial upgrades were discontinued last year.

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  timethief · Member · May 13, 2016 at 4:50 pm

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  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

  Note: It takes from 1 – 2 weeks for the refund to be received.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

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  refugeesglobalsouth · Member · May 13, 2016 at 4:59 pm

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  Thanks but don’t I get a Domain Registration when I open this sort of account? If so then that would disqualify the 48-hour grace period, no?

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  timethief · Member · May 13, 2016 at 5:02 pm

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  You can purchase an upgrade bundle.
  You will have the ability to refund only as I posted above. You will not get a refund for any domain you register and do not request a refund for within 48 hours time after purchasing it.

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

  Note: It takes from 1 – 2 weeks for the refund to be received.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades