Cancelling account

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  mattdirectagentscom · Member · Mar 29, 2021 at 4:20 pm

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  Hello! I made this account by mistake and would like to cancel. Who can I speak to about a refund for this account?

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  tenchoenyi · Member · Mar 29, 2021 at 5:04 pm

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  Hello,

  I tagged this thread for staff assistance and staff will help you soon.

  The Following documentation link might help you.

  https://wordpress.com/support/manage-purchases/
  https://en.support.wordpress.com/payment/chargebacks/

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  helper-heroponriki · Member · Mar 29, 2021 at 6:16 pm

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  Hi there:

  We have absolutely no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

  Since there’s no paid upgrades associated with this user account, you can follow the steps here to delete your WordPress.com account:

  Close Your Account

  Note: This not only shuts down your username, it deletes all the sites associated with your WordPress.com account and all their contents. After a few weeks, this data will be entirely purged from WordPress.com’s servers and the process cannot be reversed. Therefore, please be certain you want to cancel your entire WordPress.com presence before proceeding.

  If you did make a purchase on WordPress.com, can you let us know what the URL is of the site where made a purchase? Once we have that information, we’ll be better able to advise.

  Thank you!