cancelling account and jetpack

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  katinaturner · Member · Feb 9, 2022 at 7:30 pm

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  HI! We are using a different platform for our site and we are still getting charged by jetpack how can we cancel this?

  Correct account: Unknown

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  staff-sheva · Staff · Feb 9, 2022 at 9:12 pm

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  Hi @katinaturner,

  To manage your Jetpack subscription, please ensure that you’re logged into the correct account, and then go to Personal Settings → Purchases → Active Upgrades here: https://wordpress.com/me/purchases

  Here’s how: https://jetpack.com/support/billing-payment-faqs/

  I hope that helps and please reach out again if you have any further questions.