Cancelling Akismet subscription

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  karensalter · Member · Oct 21, 2016 at 2:13 pm

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  Tried to cancel and can’t find where to do it. I went under Manage Purchases and it says I don’t have any purchases but I’m being billed every month via PayPal.

  Akismet Pro Blogger Monthly 1
  Email: (email visible only to moderators and staff)

  Please cancel immediately and refund November payment which was already charged and there is a week left of October!

  Thank you,
  Karen Repoli

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  timethief · Member · Oct 22, 2016 at 2:55 am

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  You can log in to your account via https://akismet.com/account and click on the cancel my account and my subscription button available to you. More info here. http://docs.akismet.com/billing/cancel-subscription/

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  timethief · Member · Oct 22, 2016 at 2:57 am

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  P.S. re: refunds

  To address any and all billing issues like this one we can click https://wpchrg.wordpress.com/ and we can also use this form (which works even when the main contact form is closed): http://en.support.wordpress.com/contact/?whywasi=charged

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  staff-ozmodiar · Staff · Oct 22, 2016 at 3:16 am

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  https://wpchrg.wordpress.com/ is your best bet for this sort of issue.

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  timethief · Member · Oct 22, 2016 at 5:52 pm

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  staff-ozmodiar
  Thanks for the follow up here.