Cancelling an upcoming charge

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  alexmeeuk · Member · Nov 14, 2014 at 6:45 pm

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  Hello.

  I have just joined WordPress for the 2 week free trial. I am not currently interested in using it full-time so I would like to cancel the premium charge that is due. I have managed to delete my site, although when I attempt to cancel my upcoming premium charge in the upgrades page, the transaction will not complete.

  Please would somebody offer me some guidance/advice as to what I can do to resolve this situation.

  Kind regards.

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  timethief · Member · Nov 14, 2014 at 6:47 pm

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  I have managed to delete my site, although when I attempt to cancel my upcoming premium charge in the upgrades page, the transaction will not complete.

  You deleted the blog first, rather than canceling the 14 day trial upgrade and disabling autorenew. I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond.

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  jeremeylduvall · Member · Nov 15, 2014 at 5:26 pm

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  @alexmeeuk – I have cancelled and removed the Premium bundle from your account. You will not get charged moving forward.

  Let me know if you need anything else!

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  alexmeeuk · Member · Nov 16, 2014 at 4:33 pm

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  @timethief @jeremeyduvall – Brilliant, thank you both very much for your help!

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  jeremeylduvall · Member · Nov 17, 2014 at 2:33 pm

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  Happy to help!

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  mkuzmin2014 · Member · Nov 17, 2014 at 2:52 pm

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  How can i cancel upcoming bill too. And also i want to delete blogs!

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  jeremeylduvall · Member · Nov 17, 2014 at 7:53 pm

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  @mkuzmin2014 – Looks like you were able to get this worked out over Live Chat. If you need anything else, please open a new thread!