cancelling and refund

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  jeffforrest10008836 · Member · May 6, 2022 at 6:24 pm

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  i just got billed by wordpress and i haven’t ever used the product since i originally signed up- how do i cancel and get refunded for the amount billed on May 2

  I don’t have a site with WordPress.com yet

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  staff-blorbo · Staff · May 6, 2022 at 7:13 pm

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  Hi, I checked your account, but I don’t see any purchases, transactions, or billing activity.

  Perhaps you have more than one account here? If you do, but you do not recall the password, we have some options for you at https://wordpress.com/support/account-recovery/

  Also, if you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  If the charge is located using the above site, but you are not presented further options, please contact us via billingsupport@wordpress.com