Cancelling Domain Subsription

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  hellod0d23694f9 · Member · Dec 2, 2022 at 8:52 pm

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  Hello WordPress team. I would highly appreciate your support with cancelling my domain subscription. I am unable to do so, as by going to the Purchases section, nothing appears, even though I have been paying since June. Would highly appreciate your support before the next billing cycle. Many thanks and best regards.

  WP.com: Yes
  Correct account: Unknown

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  supernovia · Staff · Dec 3, 2022 at 12:08 am

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  Hi! We can help, sure. We just need you to log into the correct account first.

  Can you log out, then log in again using the email address that receives purchase and renewal notifications and what not? That’s the one you’ll need to use to access that account.

  Here’s how you can recover access if needed:
  https://en.support.wordpress.com/account-recovery/

  If you’re having trouble with that, can you please send a link to the site?

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  zahraalgallaf1 · Member · Dec 3, 2022 at 1:03 pm

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  Hello, it worked! Thank you for your prompt response and support, highly appreciate it.