cancelling my Personal Plan & Domain

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  nancypugliese · Member · Feb 21, 2023 at 5:28 pm

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  Hello, I am trying to cancel my domain and personal plan but i cannot find the plan itself to cancel. It is not showing up

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-95percentghost · Staff · Feb 22, 2023 at 8:33 am

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  Hi! The WordPress.com account you’re writing from (username: nancypugliese) doesn’t have any purchases associated with it – it sounds like your subscription might be associated with a different WordPress.com account of yours?

  If so, then I’d suggest logging out of this account; you can find the log-out button here:
  https://wordpress.com/me/account

  Then you can log in using the correct account/email address:
  https://wordpress.com/log-in

  After that you should be able to manage your purchases:
  https://wordpress.com/support/manage-purchases/