Cancelling my site

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  pineappleboardcompany · Member · May 27, 2016 at 12:33 am

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  I am trying to set up a wordpress.org site hosted on godaddy but since I set up hosting on wordpress.com first without realising I can’t set up a new site on godaddy how do I remove all traces of the wordpress.com link to my domain?

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  timethief · Member · May 27, 2016 at 2:12 am

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  What is the domain URL?
  What is the underlying .wordpress.com URL?
  Exactly which username account registered the underlying .wordpress.com blog and purchased the upgrade for it?

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  timethief · Member · May 27, 2016 at 2:13 am

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  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

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  rachelsquirrel · Member · May 27, 2016 at 5:32 am

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  Hi there,

  I can see you’ve deleted your site and cancelled and refunded the subscriptions. That’s all you need to do. If you still want to use your WordPress.com account you can add the web address for your new site on the Account Settings screen:

  https://wordpress.com/me/account

  Let me know if you have any other questions!