Cancelling my subscription

• 

  bellion · Member · Dec 9, 2019 at 12:57 am

  • Copy link
  • Add topic to favorites

  My site plan states that it is free. However, I got billed USD 165 in October for a supposedly free site. What is the charge for??

• 

  fstat · Staff · Dec 9, 2019 at 10:51 am

  • Copy link

  Hi there,

  There are no charges on the WordPress.com account you’re contacting us. Please use the following tool to determine if those charges are associated with our services or not.

  Why was I charged?

• 

  bellion · Member · Dec 9, 2019 at 3:42 pm

  • Copy link

  Hi,

  There was a charge for the following (see below). How do I go about cancelling the plan?

  This was a charge for:

  .blog Domain Registration
  reefingisajourney.blog

  Domain Mapping
  reefingisajourney.blog

  WordPress.com Premium
  reefingisajourney.blog

• 

  supernovia · Staff · Dec 9, 2019 at 5:30 pm

  • Copy link

  Hi @bellion, those were purchased under another account. Are you able to log out and log back in as that user? You can likely just log in with the email address that gets renewal notices.

  If you’ve lost access, let us know; we have some tips for regaining access here:

  Recover Your Account