cancelling paid subscription
-
I want to cancel my paid subscription and delete my domain so that I can go to wordpress.org and have bluehost as my support. I have submitted this several times and there is no link for me to finish the cancellation. Please help.
The blog I need help with is: (visible only to logged in users)
-
Provided you are logged in under the exact same username account that purchased the upgrades go to > Store > My Upgrades and click the “disable auto-renew” link.
I’ll tag this thread for Staff assistance with canceling the domain as you will want to retain the URL and cancel the rest. The process is laid out here http://en.support.wordpress.com/domains/cancel-domain/ Please subscribe to the thread so you are notified when they respond and please be patient while waiting.
-
Here’s a brief summary of what’;s involved in the move you are making:
WordPress.com and WordPress.org are completely separate.
http://support.wordpress.com/com-vs-org/1. Hire a web host http://wordpress.org/hosting/
2. Set up a WordPress.org install and equip it with a theme and plugins.
http://wordpress.org/themes/
http://wordpress.org/plugins/3. Export your content out of your WordPress.com blog http://en.support.wordpress.com/export/ and import it into the install.
4. Purchase a site redirect upgrade from wordpress.com
http://en.support.wordpress.com/site-redirect/ or if you have domain mapping then update the nameservers http://en.support.wordpress.com/domains/domain-management/5. Transfer subscribers and stats. See http://en.support.wordpress.com/moving-a-blog/moving-your-subscribers/ and https://en.forums.wordpress.com/topic/migrating-wordpresscom-followers-to-new-self-hosted-site?replies=1
6. Set your wordpress.com blog visibility to private. To change blog visibility to private go to > Settings > Reading scroll to Blog Visibility and choose option 3 . See the guide here http://en.support.wordpress.com/settings/privacy-settings/
Alternatively you can purchase a Guided Transfer and Staff will do the move and set up for you http://en.support.wordpress.com/guided-transfer/
NOTE: WordPress.com and WordPress.org have different log-ins and run different versions of themes with same names. If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there and receive advice from WordPress.ORG bloggers.
-
Hi there,
I’m sorry for the trouble canceling your WordPress.com Premium upgrade. I see that you signed up for a trial of this upgrade, which means that we haven’t collected payment for the upgrade yet.
Given that, you have a couple choices:
1. I can cancel the WordPress.com Premium upgrade and custom domain iamtahiyya.com for you, and you won’t be charged for those upgrades. However, it can be tough to get a cancelled domain back — if you cancel iamtahiyya.com it may not be released by our domain registrar right away, and there’s no guarantee that you will be able to register it again elsewhere: Cancel Domain
2. I can cancel everything in the WordPress.com Premium upgrade except your custom domain iamtahiyya.com. Then, you can point your domain to Bluehost and use it with your self-hosted site there. If you’d like to do that, I can send you a payment form for $26 for the cost of registering your domain name for the first year (including private registration).
Please let me know how you’d like to proceed. :)
-
Thank you. I need to cancel everything because I went on did a site with wordpress.org using a different domain name and pointed it to Godaddy.com.
Thank you. I was too excited to wait. -
No problem. I just cancelled everything for you (WordPress.com Premium and your custom domain) so you’re all set here.
And I understand being too excited to wait — have fun with your new self-hosted site! :)
- The topic ‘cancelling paid subscription’ is closed to new replies.
WordPress.com Forums 