cancelling payment

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  davidfisher1 · Member · May 1, 2017 at 3:51 am

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  I am unable to manage my account and cancel. Please assist

  The blog I need help with is: (visible only to logged in users)

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  otpidusprime · Member · May 1, 2017 at 9:02 am

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  Hello David,
  You can manage and cancel your purchases from the Manages Purchases section of your account: https://wordpress.com/purchases

  More information about cancelling a plan can be found here:
  https://en.support.wordpress.com/faq-renewing-and-canceling/#cancel-plan

  Let us know if it helps. Thanks! 🙂

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  gemmacevans · Member · May 2, 2017 at 10:46 am

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  Hi davidfisher1,

  There are no purchases on the account you are logged in to. What is the URL of the site you purchased the upgrades for?

  Once I know more, I’ll take a look.

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  davidfisher1 · Member · May 3, 2017 at 1:49 am

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  Billed To

  [redacted]

  This charge will show up on your statement as WPCHRG.COM.
  All charges inclusive of VAT, if any.

  *This product will auto-renew, but you can update your renewal settings any time.

  Print Your Receipt

  Thank you for using WordPress.com!
  Luca, Happiness Engineer

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  gemmacevans · Member · May 3, 2017 at 9:45 am

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  Hi davidfisher1,

  I’ve sent an email to the address on your account, I’ll follow up with you there. I’ve also redacted the information you gave me as these forums are public.

  Please let me know if you don’t receive the email.

  Thanks!