Cancelling plan and deleting my account

  • Unknown's avatar
    robbietosh · Member ·

    Hello,

    I just attempted to cancel my plan on WordPress (premium) but when attempting to confirm on the confirmation email it states that there was a problem cancelling my plan. Could you cancel my plan and fully delete my account for me as I’m becoming annoyed at this.

    Also, I’m certain I cancelled my plan last year but then I was charged £70.85, which obviously made me very annoyed. As I’ve not used WordPress for months, is there any possibility of me receiving a refund for this payment as I’m certain I cancelled my plan previously.

    Thanks,

    Robbie

  • Unknown's avatar
    micawbr · Member ·

    Hello Robbie,
    If this hasn’t been resolved, add “modlook” to the tags section of this forum thread to let a staff member know you need assistance.

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